What We Can Offer
- Incentives
- Healthcare
- Bonus
Job Description
1. Operations Management
• Develop and execute both short-term and long-term strategies to optimize Ocean Freight operations and service quality.
• Collaborate with internal departments to align Ocean Freight initiatives with overall business objectives.
• Oversee ocean import/export operations, ensuring seamless execution, regulatory compliance, and operational efficiency.
• Identify, evaluate, and negotiate contracts with subcontractors, service providers, shipping lines, and overseas agents to secure competitive rates and high-quality services.
• Supervise and manage service providers throughout the shipment lifecycle to ensure smooth handling.
• Work closely with Sales, Customer Service, and Documentation teams to resolve operational challenges effectively.
• Conduct market research to stay ahead of industry trends, competitive pricing strategies, and customer expectations.
• Expand the company’s industry presence through partnerships, conferences, and strategic marketing initiatives.
• Strengthen relationships with key stakeholders, including shipping lines, airlines, and co-loaders.
• Maintain a high level of customer satisfaction through proactive communication and timely feedback.
2. Team & Internal Management
• Support recruitment and talent acquisition for the Ocean Freight team, ensuring a high-caliber workforce.
• Define team objectives, performance metrics, and key performance indicators (KPIs).
• Develop and implement training programs to enhance team capabilities and maintain high-performance standards.
• Conduct regular performance evaluations to assess and improve individual and team effectiveness.
• Establish and refine pricing and customer service processes, continuously optimizing workflow for efficiency.
• Supervise team activities, ensuring adherence to quality standards, operational excellence, and productivity goals.
Job Requirements
3. Education & Qualifications
• Bachelor’s degree in Foreign Trade, Economics, Finance-Customs, Transportation, or a related discipline.
• Strong knowledge of logistics and freight forwarding operations.
• Expertise in transportation laws, regulations, and compliance.
• Comprehensive experience in forwarding (sea freight, air freight), import-export procedures, transportation, and customs clearance.
4. Work Experience
• Minimum of 2–3 years of experience as an Ocean Freight Leader in the freight forwarding or import-export industry.
• Solid expertise in sea/inland transportation and cross-border trucking (preferred).
• Proficiency in English (Chinese is an advantage).
• Strong competency in MS Office and related operational tools.
5. Professional Competencies
• Strong pricing acumen with a profit-oriented approach.
• Excellent negotiation and persuasion skills to secure favorable terms.
• Effective communication and interpersonal abilities to manage stakeholders.
• Creative and innovative mindset for continuous process improvement.
• Strong problem-solving skills with a strategic approach to challenges.
• High-level analytical and data synthesis capabilities.
• Ability to work independently and thrive under pressure.
6. Work Ethic & Attitude
• Quick thinker with a sharp analytical mindset.
• Highly proactive with a collaborative team spirit.
• Honest, enthusiastic, and committed to excellence.
• Strong sense of responsibility and ownership.
• Passion for learning, self-improvement, and continuous professional growth.